FAQ

What is the best filler material to use for my gear?

We recommend using our filler system, however, if you prefer not to, you can use playground sand or pea gravel to get you started. 

Does my order come with sand?

You have the choice to order an empty bag or use our filler system which has a base of rubber mulch and steel shot. On top of that you can add the Adaptive fillers which come in 2lb and 5lb options. 

How do you fill up the weighted vest to max it out?

The APC Weighted Vest is designed to meet the general 14/20lbs configurations for all Crossfit style competitions. You can extend the weight to reach up to 40lbs by adding in steel shot or BB's into the fillers. 

Do you have a discounts? (Military, Emergency Response, Teachers, Students)

Brute Force is honored to provide site-wide discounts to members of our community: Military & Armed Forces, Police (LEO), Fire, and Emergency Medical Personnel (EMS), Teachers and Educators as well as Students.

For members of the Military, Emergency Services and Teachers, please sign up for a GovX account and verify your identity. Once you have completed that, you may use the GovX link available on the check out page to receive your discount!

Do you have a movement library?

Please visit our YouTube channel to find all sorts of movements, SandWODs, and other training videos to help you get the most out of your sandbag. 

What happened to the app?

We’re working on redeveloping how we provide education, training, and daily SandWODs. In the meantime you can still enjoy the same great FREE daily SandWODS by signing up for our daily SandWOD email delivery.  All you have to do is submit your email address here and you will be added to the list. We are sending the email each night at 9pm. Get signed up so you can get back to work! #TrainAccordingly 

How can I check the status of my order?

To follow up on the status, please reach out to support@bruteforcetraining.com. They’ll get you squared away!

How do I submit a return/exchange?

To formally submit an exchange or return request, please email support@bruteforcetraining.com.

I have an issue with my gear, is it covered under a warranty? 

We’re sorry to see your gear is damaged. That definitely shouldn’t happen but  then again sometimes it does, which is why we stand behind our gear with our Brute Force Shield Warranty. You may submit a warranty and repair claim by emailing support@bruteforcetraining.com. A member of our customer service team will contact you with further instructions once your claim has been reviewed.

How can I change my address?

To formally request a change of address on your order, please contact support@bruteforcetraining.com and provide an order number along with the new shipping address.